Frequently Asked Questions

Below are our most frequently asked questions. If you can’t find the answer to your question on this page please don’t hesitate to contact our experienced friendly Team via email, our online enquiry form or phone us on 07 49749990 or 07 4974 9499.

How do I book Holiday Accommodation?

You can send us an enquiry via our Contact Us or call us on 07 4974 9990.

What time is check in?

Off peak: 2.30pm. Peak, Xmas New Year holidays: 3pm

What time is check out?

Off peak: 10am. Peak, Xmas New Year holidays: 09.30am

Can we have late check out?

Yes if available during off peak season only. Please check the day before departure.

Can we have an early check in?

Yes if available during off peak season only. Please check the day before arrival.

Do you require a bond?

Yes. We require a credit card authorization prior to handing out keys to properties. This amount may vary according to the property and will be stated on your booking confirmation.

When do I have to pay a deposit?

Your booking will only be secured once the deposit has been paid. Details and terms are on our online booking page.

What methods of payment do you have?

Credit card (Visa & Mastercard), Direct deposit and Cheque.

Do you provide linen?

Most of our property provide linen and bath towels.

Do you have property suitable for schoolies?

No. Unfortunately we do not have the resources or procedures to accommodate any bookings related to “Schoolies".

What is your cancellation policy?

The deposit is non-refundable in the event of a cancellation or unpaid balance. It is the responsibility of the guest to ensure they take out Travel Insurance to cover the cost of this event. The owner of the property and/or agent will not be held responsibly for any out of pocket expenses that the guest incurs due to the cancellation of accommodation by the guest. If the agent or owner is forced to cancel a stay due to unforeseen circumstances you will be given a full refund and we will do our best to find you alternative accommodation.

Do you have pet friendly property?

Yes. We have a range of pet friendly property listed on this website.

Where do I buy groceries?

We have a Foodworks and IGA for grocery shopping. You can view visitor’s information on our Tourist guide PDF on the website.

Will I need a car?

Yes. While it is only 5 minutes between Agnes Water & 1770, it is 6 kilometers.

Do you have a Taxi Service?

Yes, this information is provided on our Tourist guide PDF on the website.

Is there public transport in the area?

No. The nearest Train is at Miriam Vale, a drive of 35 minutes; however Greyhound bus services the area daily.

Can I book tours with you?

All tours need to be booked direct with the tour operators. All information on this can be viewed on our Tourist guide PDF on our Things to Do page.

Do you have boat hire?

Yes. We do have a Polycraft Challenger 40hp registered for 4 persons; a great way to enjoy fishing and crabbing in the creeks and estuaries of 1770. We offer in house guests a 15% discount off book price. This information is provided on our Tourist guide PDF on our Things to Do page.

Where is the nearest airport?

1.5hrs North at Gladstone; 1.5hrs South at Bundaberg, we do have a private, local airport servicing small aircraft.

Can we have a function or wedding in your property?

No. due to licensing laws and Legislative guidelines, property are to be used solely for the purpose of holiday accommodation. A property is required to hold a Commercial Licence if used for the purpose of a function or venue. We can provide accommodation for groups who are visiting for the purpose of a function. Things to Do page.