Frequently Asked Questions
Below are our most frequently asked questions including our COVID-19 process for all arrivals. If you can’t find the answer to your question on this page please don’t hesitate to contact our experienced friendly Team via email, our online enquiry form or phone us on 07 49749990 or 07 49749991.
Book your holiday: Direct on our website from either the property “Book Now” option or “Book Online” option You can send us an enquiry via our Contact Us You can call us direct on 07 4974 9990.
Off peak: 2.30pm. Peak, Xmas New Year holidays: 3pm
Off peak: 10am. Peak, Xmas New Year holidays: 09.30am
Yes if available during off peak season only. Please check the day before departure. Charges may apply
Yes if available during off peak season only. Please check the day before arrival. Charges may apply
Yes. We require a credit card authorization prior to handing out keys to properties. This amount may vary according to the property and will be stated on your booking confirmation from our office after booking.
Your booking will only be secured once the deposit has been paid. 50% payment is required when you book. Details and terms are on our online booking page.
50% Deposit payment is taken via Credit card (Visa & Mastercard) at the time of booking. Final payment option is either direct deposit or credit card.
Most of our property provide linen and bath towels. Please check the advertised details of each property on the website.
No. Unfortunately we do not have the resources or procedures to accommodate any bookings related to “Schoolies”.
The deposit is non-refundable in the event of a cancellation or unpaid balance. It is the responsibility of the guest to ensure they take out Travel Insurance to cover the cost of this event. The owner of the property and/or agent will not be held responsibly for any out of pocket expenses that the guest incurs due to the cancellation of accommodation by the guest. If the agent or owner is forced to cancel a stay due to unforeseen circumstances you will be given a full refund and we will do our best to find you alternative accommodation. During COVID-19: We do offer guests exemptions under circumstances that they are affected by health or travel restrictions. Full terms are on the Terms & Conditions link of each property booking page.
Yes. We have a range of pet friendly property listed on this website. On the right hand side of the home page see Property search. There is an option to tick Pet friendly. Please read the propert description to see if a property suites what you need for a pet or call us direct on 07 4974 9990.
Yes. While it is only 5 minutes between Agnes Water & 1770, it is 6 kilometers drive.
Yes, this information is provided on our Tourist guide PDF on the website.
No. The nearest Train is at Miriam Vale, a drive of 35 minutes; however Greyhound bus services the area daily.
All tours need to be booked direct with the tour operators. All information on this can be viewed on our Tourist guide PDF on our Things to Do page.
Yes. We do have a Polycraft Challenger 40hp registered for 4 persons; a great way to enjoy fishing and crabbing in the creeks and estuaries of 1770. This information is provided on our Tourist guide PDF on our Things to Do page.
Yes. We do have a Polycraft Challenger 40hp registered for 4 persons; a great way to enjoy fishing and crabbing in the creeks and estuaries of 1770. This information is provided on our Tourist guide PDF on our Things to Do page.
Yes. We do have a Polycraft Challenger 40hp registered for 4 persons; a great way to enjoy fishing and crabbing in the creeks and estuaries of 1770. This information is provided on our Tourist guide PDF on our Things to Do page.
Yes. We do have a Polycraft Challenger 40hp registered for 4 persons; a great way to enjoy fishing and crabbing in the creeks and estuaries of 1770. This information is provided on our Tourist guide PDF on our Things to Do page.
